cv998 Terms & Conditions
These Terms & Conditions govern the relationship between cv998 and every registered player on the platform. By creating an account or placing any wager on cv998, you confirm that you have read, understood, and agreed to all provisions set out in this document. Please review them carefully before using the platform.
Key Policy Highlights
The sections below contain the full legal text of our Terms & Conditions. Before you read the complete document, here is a plain-English summary of the six most important points every cv998 player should know.
18+ Age Requirement
You must be at least 18 years of age to register an account or participate in any gaming activity on cv998. Age verification may be requested at any stage of your account lifecycle. Accounts confirmed to be held by minors are closed immediately.
One Account Per Player
Each player may hold only one registered account on the cv998 platform. Duplicate accounts are prohibited. If multiple accounts are detected belonging to the same person, all associated accounts and balances are subject to immediate suspension pending investigation.
Fair Bonus Conditions
All bonuses and free bets are subject to wagering requirements that are clearly stated at the point of opt-in. Bonus funds must be wagered the specified number of times before any resulting balance is eligible for withdrawal. Abuse of bonus offers will result in account suspension.
Secure Transactions
All deposits and withdrawals are processed through verified local payment channels including bKash, Nagad, Rocket, and Upay. cv998 applies 256-bit SSL encryption to every transaction. Withdrawals are processed to the same payment method used for the most recent deposit wherever possible.
No Fraud or Collusion
Any attempt to manipulate game outcomes, collude with other players, exploit software bugs, or engage in money laundering through the cv998 platform constitutes a serious breach of these Terms. Such conduct results in permanent account closure and forfeiture of all balances held at the time of detection.
Responsible Gaming Tools
cv998 provides deposit limits, session time reminders, cooling-off periods, and self-exclusion options to all players. Using these tools is your right — not an exception. If you feel that gaming is becoming a problem, contact our support team at [email protected] at any time.
1. Acceptance of Terms
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and cv998 ("cv998", "we", "us", "our"), the operator of the online gaming platform accessible at https://cv998.app. These Terms govern all access to and use of the cv998 platform, including but not limited to account registration, deposits, withdrawals, participation in casino games, sports betting markets, bonus schemes, and any other services offered by cv998.
cv998 reserves the right to amend, update, or replace these Terms at any time and without prior notice beyond a reasonable announcement on the platform itself. It is your responsibility to review the current version of these Terms regularly. The date of the most recent update is displayed at the top of this page. Continued use of the cv998 platform following any amendment constitutes your acceptance of the revised Terms.
These Terms should be read alongside our Privacy Policy and our Responsible Gaming policy, both of which form an integral part of the overall agreement between you and cv998. In the event of any conflict between these Terms and a specific promotion's terms, the specific promotion's terms shall take precedence for that promotion only.
If you do not agree with any part of these Terms, you must not register an account, log in to the platform, or use any cv998 service. If you currently hold an account but no longer agree to these Terms, you must notify cv998 immediately at [email protected] and request account closure.
2. Eligibility & Age Restriction
To be eligible to register and maintain an account on cv998, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout the life of your account:
- You are at least 18 years of age.
- You are a natural person (not a corporation, trust, partnership, or other legal entity).
- You are accessing the platform from a jurisdiction in which online gaming is not prohibited by applicable law.
- You are not acting as an agent, proxy, or representative of any third party when registering or playing.
- You are not a current employee, contractor, consultant, or immediate family member of an employee of cv998 or any of its affiliated service providers.
- You have not previously been self-excluded from cv998 or had an account permanently closed for Terms violations.
- You are of sound mind and are not under the influence of substances that would impair your judgment or decision-making ability.
cv998 reserves the right to request documentary proof of age at any time, including but not limited to a national identity card (NID), passport, or birth certificate. Where satisfactory age verification cannot be completed, cv998 will suspend the account in question, freeze any balance held, and conduct a manual review before permitting further activity.
If an account is found to have been registered by a person under the age of 18, all winnings generated from that account will be voided and forfeited, any deposited funds will be returned to the payment source used (minus any transaction costs where applicable), and the account will be permanently closed. cv998 actively cooperates with parental control software providers and encourages parents and guardians to make use of available internet filtering tools to prevent underage access to online gaming platforms.
3. Account Registration & Verification
To access the full range of cv998 services, you must register a player account. Registration requires you to provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, Bangladeshi mobile number, and a valid email address. You are responsible for ensuring that all information provided during registration remains accurate and up to date throughout the life of your account. Changes to personal details must be submitted to our support team at [email protected].
cv998 operates a Know Your Customer (KYC) verification process. You may be required to submit documentary evidence to verify your identity, address, and payment method at any stage of your account lifecycle — not only upon registration. Typically, the following documents may be requested:
- Proof of Identity: National Identity Card (NID), passport, or other government-issued photo ID.
- Proof of Address: A utility bill, bank statement, or official correspondence issued within the last three months, showing your full name and residential address.
- Proof of Payment Method: A screenshot or statement confirming ownership of the bKash, Nagad, Rocket, or bank account used for deposits.
Failure to complete KYC verification within a reasonable timeframe following a request from cv998 will result in a temporary restriction on withdrawals until verification is complete. cv998 reserves the right to withhold withdrawal processing until satisfactory verification documents have been received and approved.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. cv998 strongly recommends enabling two-factor authentication (2FA) via your registered Bangladeshi mobile number. Any activity conducted through your account — including wagers, deposits, and withdrawals — is your responsibility, whether or not you personally authorised that activity. If you suspect unauthorised access to your account, you must notify cv998 immediately.
4. Deposits & Withdrawals
All financial transactions on cv998 are denominated in Bangladeshi Taka (BDT) and processed through the payment methods listed below. cv998 does not charge processing fees on standard deposits or withdrawals; however, your payment provider may apply its own transaction charges independently of cv998.
Deposits are credited to your cv998 account balance promptly following confirmation from the payment provider. In the rare event that a deposit is not reflected within 30 minutes of a confirmed transaction, you should contact our support team with proof of the transaction for manual investigation.
| Payment Method | Deposit Speed | Withdrawal Speed | Currency |
|---|---|---|---|
| bKash | Instant | Within 24 hours | BDT (৳) |
| Nagad | Instant | Within 24 hours | BDT (৳) |
| Rocket | Instant | Within 24 hours | BDT (৳) |
| Upay | Instant | Within 24 hours | BDT (৳) |
| Dutch-Bangla Bank / City Bank / BRAC Bank | 1–3 hours | 1–3 business days | BDT (৳) |
| Visa / Mastercard | Instant | 3–5 business days | BDT (৳) |
Withdrawals are processed in the order they are received. cv998 targets a processing time of under 24 hours for mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) on business days. Bank transfer and card withdrawals may take longer due to the processing timelines of the respective financial institutions.
cv998 reserves the right to request additional KYC documentation before processing any withdrawal, particularly for first-time withdrawal requests or where the withdrawal amount exceeds standard verification thresholds. Withdrawals may only be made to payment accounts registered in the same name as the cv998 account holder. Third-party withdrawals are strictly prohibited.
Winnings derived from bonus funds are subject to the wagering requirements specified in the applicable bonus terms. Only funds that have cleared the required wagering multiplier are available for withdrawal. cv998 clearly indicates the proportion of your balance that is withdrawable at all times within the account balance display.
5. Bonuses & Promotions
cv998 offers a range of promotional incentives to new and existing players. These include a welcome deposit bonus of up to ৳20,000 for new accounts, weekly reload bonuses, loss cashback programmes, free spins on featured slot titles, and seasonal promotions tied to events such as Eid al-Fitr, Eid al-Adha, Pohela Boishakh, the BPL season, and the IPL. All promotions are subject to the following general conditions in addition to any promotion-specific terms:
- Bonus funds are credited to a separate bonus balance and must be wagered the required number of times before any balance can be withdrawn. The wagering requirement multiplier is stated on each individual promotion page.
- Only one welcome bonus may be claimed per player, per household, and per IP address. Attempts to claim the welcome bonus multiple times via duplicate accounts constitute bonus abuse.
- Wagering contributions vary by game type. Slots typically contribute 100% towards wagering requirements. Live casino games, table games, and sports bets may contribute at a lower rate (e.g., 10%–20%) as specified in the promotion terms. Some games may contribute 0%.
- cv998 reserves the right to set maximum bet limits applicable while bonus funds are active. Placing bets that exceed the stated maximum while a bonus is in play may result in the bonus and any associated winnings being voided.
- Bonus offers are intended for recreational play only. cv998 actively monitors accounts for patterns consistent with bonus abuse, including but not limited to: matched betting using bonus funds, systematic low-risk wagering strategies designed solely to clear bonus requirements, and collusion between multiple accounts.
- cv998 reserves the right to withdraw, modify, or cancel any promotion at any time, with or without notice. Where a promotion is withdrawn mid-campaign, any bonus funds already credited and partially wagered will be treated on a case-by-case basis in line with principles of fairness.
- Bonuses and promotional credits have no cash value and cannot be transferred, exchanged, or sold to any third party.
If you have any question about whether a specific playing strategy or pattern will be considered bonus abuse, contact our support team before engaging in that activity. Seeking clarification in advance is always preferable to having a bonus voided after the fact.
6. Prohibited Conduct & Fraud
The following conduct is strictly prohibited on the cv998 platform. This list is illustrative rather than exhaustive — cv998 reserves the right to determine whether any conduct not listed below constitutes a breach of the spirit of these Terms:
- Registering multiple accounts: Creating more than one account per person, household, device, or IP address for any purpose, including but not limited to claiming multiple welcome bonuses.
- Providing false information: Submitting inaccurate, incomplete, or fraudulent personal details during registration, KYC verification, or any other account process.
- Underage gambling: Registering or attempting to register as a player while under 18 years of age, or knowingly allowing a minor to use your account.
- Money laundering: Using the cv998 platform to deposit, transfer, or withdraw funds derived from illegal activity, or using the platform as a mechanism to obscure the origin of funds.
- Collusion: Coordinating with other players to gain an unfair advantage in poker, live casino games, or any other multi-player format available on the platform.
- Software exploitation: Deliberately exploiting any software bug, error, or vulnerability in cv998's platform or third-party game software to generate winnings or credits that would not otherwise be available under normal operation.
- Automated play: Using bots, scripts, macros, or any automated software to interact with the cv998 platform in place of genuine manual play, unless explicitly permitted in writing by cv998.
- Chargebacks: Initiating a chargeback or payment reversal with your bank or payment provider for any deposit made to cv998, other than in cases of genuine unauthorised transaction. Fraudulent chargeback attempts will result in account closure and debt recovery proceedings.
- Abusive behaviour: Directing abusive, harassing, threatening, or discriminatory language towards cv998 support staff or other players through any communication channel.
When cv998 detects or has reasonable grounds to suspect any of the above conduct, it may take any or all of the following actions without prior notice: suspend the account, void all pending and settled wagers placed while the conduct was occurring, freeze the account balance pending investigation, permanently close the account, and withhold any balance held in the account at the time of closure where that balance is reasonably believed to be derived from the prohibited conduct in question.
7. Responsible Gaming
cv998 is committed to providing a safe gaming environment and takes its responsible gaming obligations seriously. We believe that the vast majority of our players engage with the platform for entertainment and recreation, and our goal is to ensure that gaming remains a positive and controlled experience for everyone on the platform.
The following responsible gaming tools are available to all registered cv998 players and can be activated at any time through your account settings or by contacting our support team:
If you believe that your gambling activity is causing financial, emotional, or social harm to yourself or others, we strongly encourage you to use the self-exclusion tool immediately and contact our support team. For more detailed information about responsible gaming at cv998, including guidance on recognising problem gambling behaviour and accessing external support resources, please read our dedicated Responsible Gaming page.
cv998 will never contact a self-excluded player with marketing materials for the duration of the exclusion period. Self-exclusion requests are processed within 24 hours of receipt and take effect immediately upon processing. During self-exclusion, any pending withdrawals of real money (non-bonus) balances will be processed normally.
8. Limitation of Liability
To the fullest extent permitted by applicable law, cv998 and its affiliates, officers, employees, agents, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the cv998 platform or any services offered therein. This limitation applies regardless of whether the liability is based in contract, tort, negligence, strict liability, or any other legal theory, and even if cv998 has been advised of the possibility of such damages.
Without limiting the generality of the foregoing, cv998 does not accept liability for:
- Loss of winnings or profits resulting from platform downtime, technical errors, or interruptions in service caused by factors outside cv998's reasonable control.
- Losses attributable to your failure to maintain the security of your account credentials, including losses resulting from unauthorised access to your account.
- Losses or damages arising from your reliance on information provided on the platform, including odds, statistics, and game results that are subsequently found to be erroneous.
- Any delay in the processing of deposits or withdrawals attributable to third-party payment providers, banking institutions, or telecommunications infrastructure.
- Any loss or damage to your device, software, or data arising from your use of the cv998 platform.
In any circumstance where cv998 is found to be liable notwithstanding the above limitations, the maximum aggregate liability of cv998 to you for all claims arising under or related to these Terms shall not exceed the total amount deposited by you into your cv998 account in the 30-day period immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude cv998's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law.
These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between you and cv998 shall be referred to binding arbitration conducted in English. The arbitration award shall be final and binding on both parties.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely approximates the intent and economic effect of the original.
Understood the Rules? Start Playing at cv998
Now that you are familiar with our Terms & Conditions, you are ready to enjoy everything cv998 has to offer — from live cricket betting and premium slots to our full live casino experience.